CASE STUDIES

JOHNNY’S GUITAR DRIVE IN ROCKS CUSTOMERS

Johnny’s Guitar Drive-In used to be dressed in information overload. There were burger signs, hot dog signs and prices all over the building and it looked a mess. They needed a more effective way to communicate their specials, upcoming events, waiters on duty and keep their customers entertained. Owner, John Kongos, came up with the…

CASE STUDIES

PDT’S SOLUTION TO MEDSCHEME’S QUEUE MANAGEMENT

As Medscheme provides sustainable healthcare solutions to approximately 20 medical aids and touches more than 3.2 million lives, it is vital branch visits are a positive experience. With their strong emphasis on stakeholders’ needs, Medscheme recognised the need to introduce a queue management system into their busy Pretoria, Roodepoort and Durban branches. The previous manual…