. . . As stores and malls re-open, coupled with the steady vaccine rollout and shopping withdrawals, many consumers are eager to get back to in-person shopping. Pandemic-influenced trends are encouraging retailers to reimagine the in-person shopping experience and ask what the future of shopping will look like as COVID-19 cases subside. Now is the…
Business growth is not a marketing problem, or technology problem – it’s everyone’s problem and the line between CMO, CTO and CIO is certainly blurry. The drive is excelling in terms of customer experience and their overall interaction with a company or brand, with all communication channels and client service platforms, AI enabled bots, online…
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